Explore All Inbound Call Center Services
Specialty Answering Service offers comprehensive inbound services that can help maximize customer satisfaction, increase profits, and help free up your time to focus more on your business’s core competencies.
Great team
At the heart of CCC is our exceptional team of dedicated professionals, each equipped with extensive experience and a passion for delivering superior customer experiences. Our carefully curated team embodies our core values of integrity, professionalism, and empathy, ensuring that every interaction with our clients' customers is handled with the utmost care and attention.
Reasons why you have to choose us
We have the best experts and expert solutions that will elevate your business to the next level!
World-Wide Customers
With a global clientele spanning across continents, CCC offers world-class inbound call outsourcing services to customers worldwide.
24/7 Support
Our dedicated team provides round-the-clock support, ensuring prompt assistance and resolution for customer inquiries, anytime, anywhere.
Awesome Team
Behind CCC's success lies an awesome team of skilled professionals, committed to delivering exceptional customer experiences with every interaction.
Deliveries & Collection
From swift deliveries of solutions to seamless connection with clients' customers, CCC ensures efficient handling of inbound calls, fostering strong relationships and satisfaction.
Choose CCC for
inbound call center outsourcing
We offer unparalleled expertise, cutting-edge technology, and a proven track record of delivering exceptional results for our clients.
140
Staffs across worldwide
769
Satisfied clients
4
Years in the industry
129
Projects
OUTSOURCED CUSTOMER SERVICE
Business Call Screening Services
Don’t let unnecessary phone calls tie up your day and prevent you from getting work done. Our business call screening services can filter through calls via customized scripting to ensure that only the calls you want are being transferred, while others are being screened to see if a message is needed.
Email Response Services
How many times have you sorted through your emails, just to refresh your page to a whole new batch to go through? Reading, queuing, and responding to emails is incredibly time consuming. Our email response services can help by acting on specific types of emails you receive according to whatever escalation procedures you need us to follow.
Emergency Call Center
As medical professionals, HVAC technicians, and property managers can attest to, there’s never a convenient time for an emergency to happen. That’s why outsourcing calls to our emergency call center is so important. We can help field calls to see what constitutes an emergency, what doesn’t, and follow your on-call protocol to make sure real emergencies are being handled quickly and efficiently.
24/7 Customer Service Outsourcing
Providing top-notch customer service is key in maintaining a strong business, which is why SAS works diligently to make sure we are always delivering excellence in customer service. Our customer service outsourcing programs will always give your callers a warm, friendly voice to talk to no matter when they call. Keeping your customers happy is our top priority.
Seminar, Conference, & Event Registration Services
Planning an event is stressful. From choosing a venue and sending out invites, to mastering your presentation and coordinating all the behind-the-scenes magic, it’s impossible to do everything on your own. Our seminar, conference & event registration services can handle event registration calls while you’re in the midst of planning frenzy.
Direct Response Call Center
Direct response campaigns and infomercials can be tricky for any call center to handle. The call volume a direct response campaign generates can be a staffing nightmare, where inadequate representation leads to long hold times, increased hang-ups, and missed opportunities.
Live Chat Outsourcing
While some customers will call, more are turning to live chat to engage with a customer support representative. Live chat is great for the customers who want a quick answer, but do not wish to speak to someone over the phone. SAS’s live chat outsourcing service can assist your callers via live chat by answering questions, creating support tickets, scheduling appointments, and more!
Order Processing Services
Our PCI compliant, ISO27001 certified call center is the perfect fit for your outsourced order processing services. Our agents can access your website to answer product questions and process payments, all while keeping your customers’ credit card information safe and secure.
Help Desk Call Center Services
If customers aren’t calling because they’re ready to buy, they’re calling because they need help. Let SAS be your Tier 1 help desk call center service provider by navigating your FAQs, troubleshooting problems, and submitting support tickets through to whatever platform you’re already utilizing.
