Get your free consulting
We have the best experts to elevate your business to the next level, use it and you
will see!
World-Wide Customers
With a global clientele spanning across continents, CCC offers world-class inbound call outsourcing services to customers worldwide.
24/7
Support
Our dedicated team provides round-the-clock support, ensuring prompt assistance and resolution for customer inquiries, anytime, anywhere.
Awesome
Team
Behind CCC's success lies an awesome team of skilled professionals, committed to delivering exceptional customer experiences with every interaction.
Deliveries & Collection
From swift deliveries of solutions to seamless connection with clients' customers, CCC ensures efficient handling of inbound calls, fostering strong relationships and satisfaction.
THREE THINGS WE DO BEST
Business Call Screening Services
Don’t let unnecessary phone calls tie up your
day and prevent you from getting work done.
Our business call screening services can
filter through calls via customized scripting
to ensure that only the calls you want
are being transferred, while others
are being screened to see if
a message is needed.
Email Response
Services
How many times have you sorted through your emails, just to refresh your page to a whole new batch to go through? Reading, queuing, and responding to emails is incredibly time consuming. Our email response services can help by acting on specific types of emails you receive according to whatever escalation procedures you need us to follow.
24/7 Customer Service Outsourcing
Providing top-notch customer service is key in maintaining a strong business, which is why SAS works diligently to make sure we are always delivering excellence in customer service. Our customer service outsourcing programs will always give your callers a warm, friendly voice to talk to no matter when they call. Keeping your customers happy is our top priority.
Know more
CCC
An inbound call center in the know.
Orders are the cornerstone of your business. Without them, profits don’t exist, and when profits don’t exist, you can kiss your business goodbye. That’s why you need an order taking call center. You need fast, efficient agents who are trained on your brand and culture, and know how to facilitate sales. If you’re looking for consistent, accurate orders, look to SAS as your trusted call center outsourcing company.
Order-taking
CCC
Reports on demand.
Robust reports are available on-demand and right from your SAS portal. You can mine data like call volume trends, abandonment by call type, average talk time, geographic caller location, and more. Having access to these reports puts the power of successful outsourcing at your fingertips.
Flexible
CCC
Flexibility at it's finest.
When you outsource to a call center, it’s crucial that the transition from your company to the contact center is as seamless as possible to ensure 100% customer satisfaction. Our call center software is able to process orders directly, or it can accommodate going out to your own site to process orders there. In addition, our agents can screen callers based on the reason for the call, and handle accordingly.
Introducing CCC’s Comprehensive Inbound Call Center Services:
Business Call Screening Services:
Ensure efficient call handling with CCC’s expert business call screening services. We meticulously filter incoming calls, directing them to the appropriate department or individual, enhancing productivity and ensuring no important calls go unanswered.
Email Response Services:
Stay on top of your email communications with CCC’s email response services. Our dedicated team promptly responds to customer inquiries, resolves issues, and provides valuable support, ensuring a seamless and efficient email communication process. Emergency Call Center: When emergencies strike, trust CCC’s emergency call center services to provide swift and reliable assistance. Our trained professionals are available around the clock to handle urgent calls, ensuring timely responses and peace of mind for your customers.
24/7 Customer Service Outsourcing:
Elevate your customer service experience with CCC’s 24/7 customer service outsourcing solutions. Whether it’s day or night, weekends, or holidays, our team is ready to provide exceptional support, enhancing customer satisfaction and loyalty.
Seminar, Conference, & Event Registration Services:
Simplify event management with CCC’s seminar, conference, and event registration services. From handling registrations and inquiries to providing event-related information, our team ensures a seamless experience for both organizers and attendees.
Direct Response Call Center:
Drive sales and engagement with CCC’s direct response call center services. Our skilled agents are trained to handle inbound calls efficiently, converting inquiries into sales and providing valuable information to potential customers.
Live Chat Outsourcing:
Enhance your website’s customer support capabilities with CCC’s live chat outsourcing services. Our trained chat agents provide real-time assistance to website visitors, answering questions, resolving issues, and guiding them through the purchasing process.
Order Processing Services:
Streamline your order processing workflow with CCC’s order processing services. From order entry and verification to payment processing and shipment tracking, our team ensures accurate and efficient order fulfillment, enhancing customer satisfaction and retention.
Help Desk Call Center Services:
Provide exceptional technical support with CCC’s help desk call center services. Our knowledgeable agents are equipped to handle a wide range of technical inquiries, troubleshooting issues, and providing timely resolutions, ensuring smooth operations for your business. At CCC, we are committed to delivering excellence in every interaction, providing tailored solutions to meet your unique business needs. Partner with us and experience the difference of CCC’s inbound call center services today!
